The following helps to answer some of the many doubts from my regular members and customers.
1. Why are your DVDs/Blu-ray so cheap? Is there a catch?
Ans: The reason why we are offering such cheap prices is because we hope to establish a regular customer and retailer relationship. Our service is your greatest guarantee. There is no catch. We can pass on the savings to you because we burn the back-up on high quality gold platinum DVDR for you.
2. Will I get my DVDs/Blu-ray eventually?
Ans: Once we receive your payment through Credit Card, we start to process your order immediately. Furthermore, once you buy from us and you get your goods, we are sure you will be satisfied and buy more from us. This will be a win-win situation for everyone.
3. Are your DVDs/Blu-ray playable on these platforms? (VCD player, PC, MAC, DVD Blu-ray players)
Ans: Our DVDs/Blu-ray are tested on various DVD players and proven to be playable and watchable. For PCs, you will need to have Windows Media Player. For MAC users, you should have no problems with Quicktime. However, for DVD players, some titles are readable whilst some are not.
4. How will my DVDs/Blu-ray be packaged?
Ans: We are able to keep our prices low by minimizing the "frills" from our DVDR copies. There will be no booklets or photo inserts included with each DVD, nor will there be a bulky jewel box (which would add to both DVD prices and shipping costs). Instead, the DVD will be wrap in plastic wraps. The DVD will be shipped in a plain package to protect your privacy. There will be no words or pictures suggesting "porn" or "sex" in it or anywhere else in the labels.
5. How will I be billed?
Ans: After checkout, an payment will be send to you. However, we do accept other forms of payment. Just email us on any enquiries.
6. If I order today, when will I get my DVDs/Blu-ray?
Ans: DVDs/Blu-ray are generally shipped within one business week depending on the volume of orders. We generally try to ship within the next two business days. Delivery takes between 7-14 working days depending on area. We will send out all deliveries by air.
7. What is your return policy?
Ans: We do not accept returns except for spoilt copies whereby we will do a 1-1 exchange for you.
8. How to download Digital Copies of the Movie?
Ans: Choose 'Download Movie' in the product page. An Invoice will be send to you to make payment. Once the payment is made, a link will be provided to download the movies.
9. Can I have the movies on a USB Drive instead?
Ans: Yes, please select the "Copy DVD to USB Drive" option on the shopping cart. Do note that a brand new USB drive will be provided at an additional cost of $25 USD. Do also note that the format of the movie will be in Mp4. The size of the USB drive delivered will depend on the number and file sizes of movies purchased. As a final note, please be informed that DVD discs will not be delivered if this option is selected.
For more questions not explained here, please drop us a note by emailing us.